One stop solutions provider for all industrial and commercial sourcing needs

Terms & Conditions

Terms for Usage of Website

Welcome to XL Electricals Private Limited!

These terms and conditions outline the rules and regulations for the use of XL Electricals Private Limited's Website, located at https://www.xlelectricals.com/

This Agreement shall begin on the date hereof.

By accessing this website we assume you accept these terms and conditions. Do not continue to use XL Electricals Private Limited, if you do not agree to take all the terms and conditions stated on this page.

Definitions

The following terminology applies to these Terms and Conditions, Privacy Statement, Disclaimer, Terms of Sale and Returns, Notices and all Agreements:

“Client”, “You” and “Your” refers to you, unless the context suggests otherwise, the person who logs on this website. You shall be compliant to the Company’s terms and conditions

“XL Electricals Private Limited,“, “XL Electricals”, “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company, unless the context suggests otherwise.

"Party", "Parties", or "Us", refers to both the Client and ourselves.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated products/services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing XL Electricals Private Limited, you agreed to use cookies in agreement with the XL Electricals's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. 

License

Unless otherwise stated, XL Electricals Private Limited and/or its licensors own the intellectual property rights for all material on XL Electricals Private Limited. All intellectual property rights are reserved. You may access this from XL Electricals Private Limited for your own personal use subjected to restrictions set in these terms and conditions.

All third-party products, company names and logos are trademarks™ or registered® trademarks and remain the property of their respective holders. Use of them does not imply any affiliation with or endorsement by them. All references by XL Electricals Private Limited to third party trademarks are intended to constitute nominative fair use under applicable trademark laws. 

You must not:

Republish material from XL Electricals

Sell, rent or sub-license material from XL Electricals

Reproduce, duplicate or copy material from XL Electricals

Redistribute content from XL Electricals

Comments

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. XL Electricals Private Limited does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of XL Electricals Private Limited, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, XL Electricals Private Limited shall not be liable for the Comments or any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

XL Electricals Private Limited reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

 You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

The Comments do not contain any defamatory, libellous, offensive, indecent or otherwise unlawful material which is an invasion of privacy or illegal.

Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant XL Electricals Private Limited, a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce, and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content

  1. The following organizations may link to our Website without prior written approval:

 

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

  1. We may consider and approve other link requests from the following types of organizations:
  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of XL Electricals, and (d) the link is in the context of general resource information.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to XL Electricals. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of XL Electricals's logo or other artwork will be allowed for linking in absence of a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Your Privacy

Please read Privacy Policy

Disclaimer

Please read Disclaimer Section

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Third Party Content 

This Website makes information of third parties available, including but not limited to images, Product Information, company information, and other data (the “Third Party Content”). You acknowledge and agree that the Third Party Content is not created or endorsed by XL Electricals Private Limited. The provision of Third Party Content is for general informational purposes only and does not constitute a recommendation or solicitation to do or omit to do any action. You acknowledge that the Third Party Content provided to you is obtained from sources believed to be reliable and that no guarantees are made by this Website or the providers of the Third Party Content as to its accuracy, completeness and/or timeliness. You agree not to hold the Website, any business offering products or services through the Website or any provider of Third Party Content liable for any decisions or actions which You may make or take based on my reliance on or use of such Third Party Content, or any liability that may arise due to delays, interruptions or inaccuracies in the delivery of the Third Party Content for any reason.

Products

The images on this web site are provided to assist you in choosing a product. These images are meant to be a representation only and are not intended to provide a perfect match to the actual product.

In addition, colors and image size may vary based upon your screen resolution and other computer settings outside of our control. The image may differ from the actual product due to reproduction limitations and limitations of viewing images at different resolutions, hue, brightness, contrast, and other screen variations.

Therefore, XL Electricals Private Limited shall not be held responsible for any variation between the images on this website and the actual products you receive, including but not limited to  color and finish.

Errors, Inaccuracies And Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses

In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Children

Use of xlelectricals.com is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.

Communications

When you visit xlelectricals.com, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.

Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.

Events Beyond Our Control:

XL Electricals cannot be held liable for any failure to deliver products, or any delay delivery or for any damaged or defective products delivered that is caused due to any event or circumstance beyond our reasonable control including, without limitation to strikes, lockdowns and other industrial disputes, breakdown of systems or network access, floods, fire, explosion or accident and bad climate or weather. However, if such circumstances arise, do contact us and we will do our best to rectify the issue for you.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you).

Indemnification

You agree to indemnify, defend and hold harmless and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference or your violation of any law or the rights of a third-party.

Limitation of Liability

Our liabilities shall in no event exceed a maximum amount of the total price of the corresponding order. In the event any breach of this Agreement by We may also give rise to a claim of tortious act at the same time, We shall only be liable for breach of contract.

Severability

In the event that any provision of these Terms & Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms & Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing Law

These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Mumbai.

Terms of Sales and Warranty Policy

For General Terms and Conditions of this website Please refer to Terms and Conditions Page.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by access of our website, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated products/services, in accordance with and subject to, prevailing law of India.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Please read these conditions carefully before placing an order for any products with us ("We" or "Our" or "Us", wherever applicable) on the www.xlelectricals.com (the website). These conditions signify your agreement to be bound by these conditions.

In addition, when you use any current or future xlelectricals.com service, you will also be subject to the terms, guidelines and conditions applicable to that service ("Terms"). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.

Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products on the website by us to you.

Introduction:

You will be able to access most parts of this website without registering your details with us. A purchase can be made once you register your details such as name, email id, phone number and address which is essential for us to service your order.

Placing an order:

You will be able to place an order with us by ordering via our secure online checkout flow. We will send you the order acknowledgement by email, detailing the products you have ordered. Please note that we reserve the right to brand our products.

We may refuse to accept an order under the following circumstances:

A.) Where the products ordered are not available or defective.

B.) If we did not obtain authorization for your payment from the payment gateway.

C.) If you do not meet any eligibility criteria set out in our terms and conditions.

D.) If the order is to be delivered to a pin code or location where our courier partners are unable to service.

Order acceptance policy:

Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order. Your order is not accepted until we send you shipping information for the order (or the accepted portion thereof). Notwithstanding the foregoing, you agree that, if we cancel all or a portion of your order or if we provide you less than the quantity you ordered, we will issue a credit to your bank account or store wallet in the form of coupon or cash for the amount charged for the cancelled portion or the quantity not provided.

Pricing:

All prices shown in the product pages include gst at the current rates. We reserve the right to express the price inclusive of gst, however we shall show gst separately and include it in the total price at the checkout page.  We may charge separately for order logistics and other relevant charges such as cod or gift-wrap charges, the appropriate rates are set out in the specified pricing structure shown on the checkout page.

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

The availability message for each product detail page tells you whether the item is available to dispatch to you. If you have a international shipping address, then the orders will be executed subject to Government Terms and Conditions. In case there is no ban for exporting to your country under any of the regulations, than the products will be shipped to your address.

Note: If the product isn't in stock, you can email an enquiry to us and we will update you when we expect the product to be in stock again soon

The availability messages on our website only apply to products shipped and sold by XL Electricals

All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.

Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

In case of International Deliveries, the Customs Duty , Courier Charges and Other Relevant Taxes applicable in your country shall be borne by you.

Delivery:

We have tied up with reputed courier companies, so your orders will be delivered right to your doorstep within 4 -10 business days depending on where you live. All orders come in fully sealed packages to make sure that the products reach you in perfect condition.

We will initiate the shipment of your products within 24 -48 hours of receiving the order under most circumstances. Our regular working hours are monday to saturday 11am - 6pm. We only process and dispatch orders during these hours. All delivery and dispatch timescales quoted on the website do not include weekends or other regional and national holidays. While we make every effort to deliver your order within the specified timeline, on occasion due to unforeseen circumstances we cannot always guarantee delivery in the said time, or accept liability for deliveries made outside this timeline.

We will deliver the products ordered by you to the address which you have provided as the delivery address when you place the order. If any of the details you have given us in your delivery address are incorrect, we shall not be liable for any items which may have not been received by you. Our courier partner will attempt the delivery 3 times and a call will be made to the registered phone number and you can let the delivery executive know a convenient time to deliver your order. You may specify a delivery address which is different from your billing address at the time of placing your order.

International delivery:

International delivery is available for our products, and we request you to check with us through e-mail or the contact us form before placing an order. Delivery costs are calculated according to the product quantity and weight, as well as the country it is being shipped to. Please note that the cost of logistics for the order as well as returns or replacements (if required) will be separate and is to be borne by you, and does not follow the same policy for free shipments (when applicable) which we offer to our customers within india.

Tracking your order:

We provide a tracking number on dispatch of your order so that you can track the progress of your delivery. You can also use the ‘track my shipment’ option on the website to check the status of your order once it has been shipped. If any issues arise with regards to your shipment, please contact us, so that we can assist you.

Safety

Please refer the Product Box and literature alongwith the product for Safety instructions. The Electrical products shall be installed by a qualified electrician and in complete adherence to safety protocols. We shall not be responsible for any accidents caused by incorrect application or installation of the products.

Warranty

We do not guarantee, represent or warrant that your use of our product/service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the product/service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. Our maximum liability for all claims, losses, damages, costs and expenses arising from or in connection with the sale of a product in our portal shall not exceed the amounts received by us, under such sale proceeds.

The contractual warranty covers defects in a particular product.  It is valid for a period as stated on the product page, starting from the date of delivery. In case there is no warranty mentioned on a product Page, then the product is sold without warranties

We warrant the products against defects in materials and workmanship under ordinary consumer use for a period as stated on the product page from the date of original retail purchase. During this warranty period, if a defect arises in the Product , and you follow the instructions for returning the product, we will at our option, to the extent permitted by law, either (i) repair the product using either new or refurbished parts, (ii) replace the product  with a new or refurbished product that is equivalent to the Product to be replaced, or (iii) refund to you all or part of the purchase price of the Product. This limited warranty applies, to the extent permitted by law, to any repair, replacement part or replacement Product for the remainder of the original warranty period or for sixty days, whichever period is longer. All replaced parts and Products for which a refund is given shall become our property. This limited warranty applies only to components of the Product that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, repair, or commercial use.

Instructions. For specific instructions about how to obtain warranty service for your Product, please contact Customer Service by sending us an email on support@xlelectricals.com. In general, you will need to deliver your Product in either its original packaging or in equally protective packaging to the address specified by Customer Service. Before you deliver your Product for warranty service, it is your responsibility to remove any removable storage media and back up any data, software, or other materials you may have stored or preserved on your Product. It is possible that such storage media, data, software or other materials will be destroyed, lost or reformatted during service, and we will not be responsible for any such damage or loss.

Limitations. To the extent permitted by law, the warranty and remedies set forth above are exclusive and in lieu of all other warranties and remedies, and we specifically disclaim all statutory or implied warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose and against hidden or latent defects. If we cannot lawfully disclaim statutory or implied warranties, then to the extent permitted by law, all such warranties shall be limited in duration to the duration of this express limited warranty and to repair or replacement service.

This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.